1. Shipping Cost
Free shipping on all orders within the United States.
2. Delivery Time
Typical delivery time is 28 to 63 days (4 to 9 weeks), depending on the product.
Please check the product page for more accurate delivery estimates.
3. Delivery Areas
We currently ship only to the continental United States (lower 48 states).
4. Tracking Numbers
You will receive a tracking number within 1–2 weeks after placing your order.
After receiving your tracking number, it may take up to 30 days for it to activate. This is because goods must first arrive in the United States by sea before carriers such as UPS register them in their system. You can contact us at any time to get an update on your order.
5. Late or Lost Packages
We offer concessions for late and lost packages. Please see our Return & Refund Policy for details.