1. Shipping Cost
We offer free shipping on all orders within the continental United States. All prices are listed in USD.
2. Shipping Method & Origin
Our products are made and shipped from our overseas manufacturing partners in Asia. Orders are transported to the United States via sea freight and delivered by domestic carriers for final delivery.
3. Delivery Time
Estimated delivery time is 4-8 weeks, which includes production and transit time. Delivery estimates may vary by product and are displayed on each product page.
4. Delivery Areas
We currently ship only to the continental United States (lower 48 states), excluding Alaska, Hawaii, and U.S. territories.
5. Tracking Numbers
Tracking numbers are typically provided within 1–2 weeks after order placement. Due to international transit, tracking information may take up to 30 days to become active.
Kikbo remains responsible for the shipment until the order is delivered. You can contact us at any time to get an update on your order.
6. Late or Lost Packages
If an order is significantly delayed or confirmed lost, customers may contact us for assistance. We will offer a replacement or refund in accordance with our Return & Refund Policy.